Introduction
One week ago (13th of August) we published the fourth article in a series of eight about Change Management and the consequences for IT projects. It focused in-depth on Communication of the vision for IT projects. There is usually a high risk of massive undercommunication and therefore it is important that Communication is really taken seriously. The seven key elements of Communication mentioned by John P. Kotter can support you in avoiding making expensive mistakes. Even if you are not a communication expert, applying the key elements will already result in a much better IT project.
The experience from many different sources tells us that 75% of System Implementations fail to deliver their expected benefits. The one constant factor is that Change Management for People, Process and Technology is not appropriately addressed. Business leaders often do not realize enough how important this is or don’t know how to achieve it. Simply stated, but not so easily done.
This week we will look at step 5 (out of 8) of the model of Kotter: Empowering your employees to act on the vision.
You are encouraged to read further if you want to ensure your project ends up in the 25% quadrant.
Continue reading “Change Management in IT projects (Part 5 out of 8)”